Terms of Service

A plain-English walkthrough of how booking, pricing, coverage, and cancellations work when you hire AZ Movers and Delivery to move you across the West Valley.

Request a flat-rate price   Call (888) 711-4778

12 yrs
moving Peoria AZ homes
★ 5 / 5
more than 28 checked reviews
USDOT + MC authority
held in our name, never a broker
1 Send over both ZIPs
A short form, no push, no fee.
2 We agree on one figure
On paper, locked, usually inside the hour.
3 Our truck arrives
Our W-2 movers on schedule, the price holds firm.
Get a Free Estimate (888) 711-4778

As a rule, an answer reaches you before sixty minutes pass — free of charge, nobody pushing a sale, no quiet fees creeping in further on. Anything you send stays with AZ Movers and Delivery here in Peoria and goes nowhere beyond our Peoria office.

Last updated: June 1, 2026

These terms cover azmoversdelivery.com, the website of AZ Movers and Delivery, the Peoria moving company Travis Ackerman started in 2014. Spend any time on these pages or submit a price request and you are accepting the conditions spelled out here, which govern moves across the West Valley as well as the longer interstate runs we drive ourselves.

What it costs to deal with us

There is exactly one number you ever owe AZ Movers and Delivery, and it is the binding-quote total, settled when the final box comes off the truck. Everything leading up to that is free:

  • No charge to get a quote
  • No charge to hold your date
  • No charge for the paperwork
  • No cut taken off the top of your invoice

You hire the mover directly, with nobody in between

Here is the chain when you book: you send your move details, Sara writes up one fixed price and returns it, you sign, and at that moment a contract exists between you and AZ Movers and Delivery, no third party attached. The trucks are ours, every mover on them draws a W-2 paycheck from us, and the operating authority is held in our own name.

  • Federal authorityUS DOT 3612905, MC authority
  • LicensingFully licensed and insured Arizona mover
  • Who you contract withAZ Movers and Delivery
  • FounderTravis Ackerman, in Peoria since 2014

Why the signed number does not move

A binding quote means what it says: the figure you signed is the figure you pay. Two situations are worth spelling out.

  • Genuine changes to the job, a room you added or removed, or access at the address that turns out unlike what you described, get you a corrected quote in writing before move day, never a surprise at the curb.
  • Anything you did not approve up front simply cannot land on the bill once the truck is unloaded.

How coverage works on your shipment

Coverage on every load opens at the baseline set by federal rule, and you can lift it to suit what is going on the truck.

Coverage level How it works
Released value The $0.60-per-pound figure mandated by federal rule, applied automatically unless you upgrade
Full-value protection Costs 1 to 3 percent of your declared value, and it is the smart upgrade once fragile or high-dollar pieces are aboard

Should you need to file, the claim goes to our office on 83rd Avenue, the federal window to open one runs nine months, and our own staff handles it rather than an outside party.

Deposits and calling off a date

Locking a slot on our calendar takes a refundable $100 to $200 deposit.

  • Give roughly 72 hours’ notice and the full deposit returns to you
  • Cancel the morning of, and a portion may be withheld to cover crew time we held open for you

The printed quote is the final word on cancellations

What is written above is only the typical case. The precise cancellation terms appear on the quote you print and sign, and that printed copy controls if the two ever differ.

The limit on our liability

On a signed binding-quote job, what we can be held to is fenced in by three things:

  • Whatever the printed quote states
  • For any leg that crosses a state line, the federal household-goods regulation at 49 CFR § 375 along with its related rules
  • For any leg kept within Arizona, the applicable state law

So far as the law permits, the cargo-coverage amount printed on your quote sets the upper limit on what we may owe.

What we expect from you on the form

Two asks when you fill out a price request:

  • Keep it honest: correct ZIP codes, a genuine move day, and a room list that reflects your home.
  • Skip bot-driven or repeat entries; whatever a script fires off gets dropped.

Where the law allows, we may decline a job.

This is information, not professional advice

The material on this site, these terms plus the FAQ, the route pages, and the area writeups, is general background about moving and nothing further. It is no substitute for an attorney, an accountant, or a tax advisor. Moves tangled up with probate, divorce, or a business interest deserve a word with a licensed professional in that area first.

Permission to follow up

Submitting the form lets AZ Movers and Delivery contact you by phone, email, or automated text as the situation warrants, with your wireless plan’s messaging and data charges possibly in play.

Shutting the messages off

Our full data practices live in the Privacy Policy.

Revisions

This page gets reworked occasionally, and each change advances the date shown at the top. Staying on the site afterward counts as accepting the version then in force.

How to reach us

For a question about any of this, a person answers at (888) 711-4778, or email [email protected]. By post: AZ Movers and Delivery, 16165 N 83rd Ave, Suite 200, Peoria, AZ 85382.

A single written price, held firm, with movers who actually live in Peoria doing the work.

Text both ZIP codes plus the day you have circled, and the held figure normally lands within the hour, each line broken out by itself. Trucks, movers, the MC number and the federal USDOT credential — every piece of it is ours.

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Every line on the page, nothing buried underneath